1. Why does my small business even need formal policies and procedures?

Many small businesses think that policies are only for large corporations, but having clear policies helps protect you, your employees, and your business. Properly written procedures ensure you comply with regulations, reduce risk, and make your operations more efficient. Whether it’s health and safety, HR, or data protection, having these in place can save you from costly mistakes in the future.

2. How can SH Policy Support help my business if I already have policies in place?

That’s great! However, even if you have policies, it’s important to keep them updated and aligned with current laws and best practices. SH Policy Support offers audits and reviews to ensure your documents are working for your business, not against it. We also help you streamline and simplify processes, making sure everything is practical and user-friendly.

3. What if I don't have the budget for external policy support?

We understand that managing costs is crucial for small businesses. That’s why our services are flexible, with options that fit various budgets. Think of our support as an investment—having solid policies in place now can prevent expensive compliance issues or legal fees later. Additionally, we offer customised packages so you only pay for the services you need.

4. I'm a sole trader—do I really need policies?

Absolutely! Even as a sole trader, having clear policies and procedures helps manage your business more effectively and ensures you’re meeting legal obligations. Policies like data protection, customer service, or health and safety can protect you from legal issues, enhance professionalism, and even help build trust with clients.

5. What makes SH Policy Support different from hiring a general consultant or HR firm?

We specialise in policies and procedures specifically tailored for small businesses and sole traders. Instead of offering one-size-fits-all solutions, we provide personalised, expert advice based on the unique needs of your business. With SH Policy Support, you’re not just another client—we partner with you to help your business grow.

6. Can’t I just use free templates I find online?

While free templates can be a starting point, they are often generic and might not fully cover the specific legal requirements or nuances of your business. Our tailored approach ensures that your policies are legally compliant, relevant to your industry, and practical for day-to-day use, saving you from potential problems down the line.

7. I don’t have time to focus on policies and procedures right now.

We get it—running a business is time-consuming. That’s why we make the process as smooth and hassle-free as possible. We work around your schedule, and our clear, efficient process means we won’t take up more of your time than necessary. Think of it as an investment that frees you up to focus on the things you do best.

8. Will working with SH Policy Support be complicated?

Not at all! We pride ourselves on making policy creation and management simple and stress-free. We take care of the heavy lifting, guiding you through the process step by step. Our goal is to give you clear, easy-to-understand documents that you can implement straight away.

9. What if I’m not sure what policies my business needs?

No problem! That’s what we’re here for. During our initial consultation, we’ll review your business, industry, and compliance needs to identify the essential policies for your specific situation. Whether it’s data protection, health and safety, or employee handbooks, we’ll make sure you’re covered.

10. Is SH Policy Support a one-time service, or do you offer ongoing support?

We offer both! While we can help you create or update policies as a one-time project, we also offer ongoing support through audits, reviews, and updates to keep your policies current as laws and regulations change. We’re here for the long term to help your business stay compliant and successful.

11. How long does it take to create or update policies?

This depends on your specific needs and the complexity of the policies, but we work efficiently to get your documents in place as quickly as possible. On average, policy creation or updates can take anywhere from a few days to a couple of weeks. We’ll provide a clear timeline once we assess your requirements.

12. How do I get started with SH Policy Support?

It’s simple—just get in touch with us via our website, phone, or email, and we’ll set up an initial consultation. From there, we’ll assess your needs and propose a customised plan to get your business on the right track with compliant, effective policies and procedures.